Rochester's parking app shows positive progress

About one month into launching the app, early numbers show people like the new payment option.

Posted: Aug. 2, 2018 7:36 AM

ROCHESTER, Minn. - It's been about one month since Rochester introduced ParkMobile, an app that allows people to pay for parking on their electronic devices. 

Early numbers show, people are a fan of the new payment option. 

Data from ParkMobile shows the average daily transactions continue to go up by the week. 

Week 1: 197
Week 2: 371
Week 3: 432

The app saw it's highest amount of payments on July 31 with 548 transactions.

“Absolutely great numbers in such a short amount of time," Garett Snook, ParkMobile implementation specialist, said about Rochester. 

Stephanie Kollasch is a community member in Rochester. She said the new app has encouraged her to parkdowntown more often. 

"Before, I'd try to find a spot that didn't have a meter, then walk the extra four blocks to get to where I want to go," she said. "Just because I was like, I don't want to look for change, I'm in a hurry."

The City of Rochester plans to continue its promotional efforts to let people know about the parking app but is happy with the numbers so far. 

"The City of Rochester is very pleased to see the usage numbers. It tells us that the community is finding this option to be a convenient alternative," Nick Lemmer with The City of Rochester's Parking and Transit Division said. 

The new parking option does come with some confusion. 

"The biggest learning curve has been reinforcing that a meter time limit is the maximum time allowed," he said. "Despite being able to start a new session remotely with the app, parkers need to move their cars when they have been parked for the posted time limit, or risk an overtime parking citation."

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