NORTHWOOD, Iowa- Around 10 million people in the United States say they have a gambling problem and are seeking help; that’s according to the North American Foundation for Gambling Addiction Help. But this week Casinos across the United States are taking extra precautions to make sure those with a problem gambling receive the help they need.
Those with Diamond Jo Casino said it doesn’t happen too often, but every once in a while they will have a customer come up and ask how to receive help. Vice President Scott Smith said through meeting and learning who their customers are they are also able to see the signs of when someone is in need of assistance with their addiction.
This week they are stepping up their training for National Responsible Gambling Weekend by testing their staff on how to recognize those who are gambling too much.
“We have some fun things that we go and do various quizzes,” he said. “We come out and talk to our team members and a lot of educational materials are in the breakroom.”
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