SEVERE WX : Excessive Heat Watch - Heat Advisory View Alerts
STREAMING NOW: Watch Now

CG Public Health establishing coronavirus call center

Beginning Thursday at 8 a.m., residents with questions regarding the virus can get in touch with the answers they need thanks to the launch of a call center

Posted: Mar 12, 2020 1:15 AM
Updated: Mar 12, 2020 8:44 AM

MASON CITY, Iowa - The news of the coronavirus may seem concerning and frightening to many. You may have questions regarding exactly what COVID-19 is, what steps to take, maybe even if you should travel.

Lately, phones have been ringing more than usual at CG Public Health, says Director Brian Hanft.

"We recognize that our community is watching how this is unfolding, not only in a local level in a sense that we're talking about Iowa, but also globally.

"We know there might be a lot of confusing information out there. We're trying to keep that information as direct and consistent and accurate as we possibly can."

That's why a call center is opening in Cerro Gordo County beginning this Thursday, to answer questions about the virus.

"We'll track and see how many calls are coming in on a daily basis, and determine how long do we need to leave it open. For now, we set a window, we'll look at it in a week, and see if we need to keep it open. If we need to keep it open long term, we'll do that."

The goal is to give the most accurate information with what's available.

"We know that we're in this for the long haul, and we're going to continue to do everything we possibly can for our community and try to provide the guidance they're looking for."

While an emergency response plan for a pandemic has been tested in the past, this is the first time it is being put into action.

"In the world that we live in, there hasn't been a pandemic, as it's defined, in the last 100 years. In general, pandemics happen about 100 years, and the last one was 1918 with the Spanish Flu."

The call center will officially open at 8 a.m. Thursday. If you have questions, you are asked to call 641-494-3546 or 641-494-3547. The center will be open Monday-Friday 8 a.m.-4:30 p.m. In addition, Public Health will remain open at all times.

Minnesota Coronavirus Cases

Data is updated nightly.

Cases: 609810

Reported Deaths: 7746
CountyCasesDeaths
Hennepin1263481799
Ramsey53049910
Dakota47251475
Anoka43239465
Washington27676296
Stearns22670227
St. Louis18260319
Scott17701139
Wright16528153
Olmsted13517103
Sherburne1213096
Carver1074649
Clay829692
Rice8252111
Blue Earth770744
Crow Wing688599
Kandiyohi670085
Chisago627054
Otter Tail590687
Benton585398
Goodhue485674
Douglas478481
Mower477633
Winona463752
Itasca462768
Isanti446066
McLeod434361
Morrison427962
Beltrami410263
Nobles410050
Steele400819
Polk390872
Becker389357
Lyon365254
Carlton356958
Freeborn351134
Pine337623
Nicollet334245
Mille Lacs314956
Brown308840
Le Sueur299727
Cass288233
Todd288233
Meeker266044
Waseca240823
Martin237033
Roseau212421
Wabasha20843
Hubbard198041
Dodge18973
Renville183446
Redwood178141
Houston175516
Cottonwood168224
Wadena165023
Fillmore159210
Faribault156920
Chippewa154038
Pennington153820
Kanabec147828
Sibley147310
Aitkin139237
Watonwan13619
Rock129019
Jackson123112
Pipestone117126
Yellow Medicine115320
Pope11396
Swift107518
Murray107410
Koochiching96819
Stevens92611
Clearwater89217
Marshall88817
Lake84520
Wilkin83813
Lac qui Parle76122
Big Stone6094
Grant5958
Lincoln5863
Mahnomen5669
Norman5509
Kittson49122
Unassigned48293
Red Lake4037
Traverse3825
Lake of the Woods3484
Cook1740

Iowa Coronavirus Cases

Data is updated nightly.

Cases: 374664

Reported Deaths: 6109
CountyCasesDeaths
Polk58891646
Linn21448342
Scott20426250
Black Hawk16680319
Woodbury15319230
Johnson1473686
Dubuque13595213
Dallas1144099
Pottawattamie11307177
Story1082848
Warren592092
Clinton564393
Cerro Gordo562297
Webster538996
Sioux519174
Muscatine4920106
Marshall491479
Des Moines478275
Jasper452073
Wapello4366123
Buena Vista431040
Plymouth404982
Lee392658
Marion369177
Jones301257
Henry301037
Bremer292763
Carroll286252
Boone271234
Crawford270841
Benton262755
Washington259851
Dickinson250745
Mahaska232551
Jackson225842
Kossuth219166
Clay217327
Tama213372
Delaware211743
Winneshiek200636
Buchanan196734
Page195422
Cedar192923
Hardin191144
Wright189140
Fayette188243
Hamilton186851
Harrison181973
Clayton173057
Butler167835
Madison167719
Floyd164642
Mills163824
Cherokee161538
Lyon160941
Poweshiek159036
Allamakee155552
Hancock153134
Iowa148324
Winnebago145731
Calhoun143113
Cass140855
Grundy139333
Emmet136741
Jefferson134535
Sac132620
Shelby131838
Louisa130249
Union129535
Appanoose128049
Franklin127823
Mitchell127243
Chickasaw125717
Guthrie124532
Humboldt124526
Palo Alto114924
Montgomery106738
Howard105322
Clarke102424
Monroe100633
Keokuk99932
Ida92735
Adair89632
Davis86825
Pocahontas86822
Monona85931
Greene79111
Osceola79017
Lucas77423
Worth7568
Taylor67112
Decatur6629
Fremont64810
Ringgold56824
Van Buren56718
Wayne56323
Audubon52913
Adams3494
Unassigned90
Rochester
Partly Cloudy
77° wxIcon
Hi: 92° Lo: 71°
Feels Like: 78°
Mason City
Partly Cloudy
85° wxIcon
Hi: 93° Lo: 65°
Feels Like: 89°
Albert Lea
Partly Cloudy
84° wxIcon
Hi: 92° Lo: 70°
Feels Like: 90°
Austin
Partly Cloudy
82° wxIcon
Hi: 91° Lo: 66°
Feels Like: 87°
Charles City
Cloudy
84° wxIcon
Hi: 93° Lo: 63°
Feels Like: 88°
Summertime heat and storms this week
KIMT Radar
KIMT Eye in the sky

Community Events