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Although some people are returning to the doctor's office, telehealth is here to stay

Mayo Clinic is beginning to see a decline in telehealth visits, but not down to pre-pandemic levels. About 20% of Mayo appointments are virtual.

Posted: May 11, 2021 6:26 PM

ROCHESTER, Minn. - Before the pandemic, digital health was a rapidly growing concept, but not without hesitations. At the height of the pandemic, it was a valuable tool to keep care providers and patients connected.

At the height of the pandemic, in-person healthcare at Mayo Clinic dropped around 80 to 90 percent and was replaced by digital healthcare. Although more people are returning to the doctor's office in person, digital healthcare isn't going away. But it doesn't come without its challenges. In 2020, state and federal government changed some regulations to be less prohibitive of telehealth. But when and if the public health emergency is declared over, it's unclear what kind of legal barriers digital medicine will face. Because Mayo Clinic has a national and international reach, licensure is also an issue because providers are licensed on a state by state basis, and remote care laws vary between states.

"We're hoping that through the research we're doing now and the value that will be proven out of the public health emergency, we'll see favorable changes in that regulatory environment," says Dr. Steve Ommen, Chair of Connected Care Committee at Mayo Clinic.
Overall, telehealth made an impact in preventing delayed care. In a Mayo research survey, up to 35% of patients said they would not have sought care during the height of the pandemic if they couldn't do it through telemedicine.

Mayo Clinic is beginning to see a decline in telehealth visits, but not down to pre-pandemic levels. About 20% of Mayo appointments are virtual.

Some areas of medicine are only seeing a small decrease in telehealth visits. Dr. Bipinchandra Krishna's psychiatric office in Mankato only saw patients in person pre-pandemic. It quickly transitioned to phone and video visits when the pandemic hit. Now, nearly all of his appointments are still virtual. In a survey, he found his patients are more satisfied with virtual visits. There are fewer barriers such as transportation or missing school or work for an appointment.

"Many of the video visits, families are able to participate from the living room and it's so convenient, it was much easier for them to overcome logistical baggage including transport to make it to these visits," says Dr. Krishna.

Minnesota Coronavirus Cases

Data is updated nightly.

Cases: 609387

Reported Deaths: 7743
CountyCasesDeaths
Hennepin1262491796
Ramsey52997910
Dakota47216475
Anoka43200465
Washington27664296
Stearns22659227
St. Louis18245319
Scott17686139
Wright16518153
Olmsted13503103
Sherburne1212396
Carver1073749
Clay829692
Rice8249111
Blue Earth769944
Crow Wing687999
Kandiyohi669885
Chisago626954
Otter Tail590087
Benton585198
Goodhue485574
Douglas477781
Mower477533
Winona463552
Itasca462768
Isanti445566
McLeod434261
Morrison427762
Beltrami410163
Nobles409850
Steele400719
Polk390772
Becker389157
Lyon365054
Carlton356958
Freeborn350734
Pine337323
Nicollet334045
Mille Lacs314856
Brown308640
Le Sueur299527
Cass288133
Todd288133
Meeker265444
Waseca240723
Martin236933
Roseau212221
Wabasha20833
Hubbard197741
Dodge18943
Renville183146
Redwood178141
Houston175416
Cottonwood168124
Wadena165023
Fillmore158910
Faribault156920
Chippewa154038
Pennington153820
Kanabec147828
Sibley147310
Aitkin139237
Watonwan13619
Rock129019
Jackson123112
Pipestone117126
Yellow Medicine115320
Pope11396
Murray107310
Swift107318
Koochiching96819
Stevens92611
Clearwater89217
Marshall88817
Lake84320
Wilkin83813
Lac qui Parle76122
Big Stone6094
Grant5958
Lincoln5863
Mahnomen5669
Norman5509
Kittson49122
Unassigned48193
Red Lake4037
Traverse3815
Lake of the Woods3474
Cook1740

Iowa Coronavirus Cases

Data is updated nightly.

Cases: 374664

Reported Deaths: 6109
CountyCasesDeaths
Polk58891646
Linn21448342
Scott20426250
Black Hawk16680319
Woodbury15319230
Johnson1473686
Dubuque13595213
Dallas1144099
Pottawattamie11307177
Story1082848
Warren592092
Clinton564393
Cerro Gordo562297
Webster538996
Sioux519174
Muscatine4920106
Marshall491479
Des Moines478275
Jasper452073
Wapello4366123
Buena Vista431040
Plymouth404982
Lee392658
Marion369177
Jones301257
Henry301037
Bremer292763
Carroll286252
Boone271234
Crawford270841
Benton262755
Washington259851
Dickinson250745
Mahaska232551
Jackson225842
Kossuth219166
Clay217327
Tama213372
Delaware211743
Winneshiek200636
Buchanan196734
Page195422
Cedar192923
Hardin191144
Wright189140
Fayette188243
Hamilton186851
Harrison181973
Clayton173057
Butler167835
Madison167719
Floyd164642
Mills163824
Cherokee161538
Lyon160941
Poweshiek159036
Allamakee155552
Hancock153134
Iowa148324
Winnebago145731
Calhoun143113
Cass140855
Grundy139333
Emmet136741
Jefferson134535
Sac132620
Shelby131838
Louisa130249
Union129535
Appanoose128049
Franklin127823
Mitchell127243
Chickasaw125717
Guthrie124532
Humboldt124526
Palo Alto114924
Montgomery106738
Howard105322
Clarke102424
Monroe100633
Keokuk99932
Ida92735
Adair89632
Davis86825
Pocahontas86822
Monona85931
Greene79111
Osceola79017
Lucas77423
Worth7568
Taylor67112
Decatur6629
Fremont64810
Ringgold56824
Van Buren56718
Wayne56323
Audubon52913
Adams3494
Unassigned90
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