911 dispatchers celebrated: 'Their job is very, very stressful'

National Public Safety Telecommunicators Week recognizes the work of the emergency dispatchers

Posted: Apr 15, 2019 8:13 PM
Updated: Apr 16, 2019 1:43 PM

MANTORVILLE, Minn. - It's one of the most important jobs during an emergency - a 911 dispatcher.
Despite their importance, the job is also one of the most underrated professions in public safety.
This week, dispatchers are being celebrated during National Public Safety Telecommunicators Week.

"Their job is very, very stressful," said Dodge County Sheriff Scott Rose.

In Dodge County, dispatchers are in constant communication with all law enforcement agencies and first responders.
While the role of a dispatcher is already stressful, the Minnesota winters haven't made it any easier.

“It's not like a 9-1-1 dispatcher can call into work and say,' hey, the roads are bad I can’t come into work today,' ” said Matt Maas.

Matthew Maas is the county’s emergency director who says the job requires personal sacrifice to ensure others stay safe.

“They have to be there we need to be able to maintain and keep that running, and if we're not able to transport and get people to and from work and then people will have to stay and work an extra shift,” he said.

Article Comments

Mason City
Clear
38° wxIcon
Hi: 41° Lo: 29°
Feels Like: 31°
Albert Lea
Clear
36° wxIcon
Hi: 36° Lo: 25°
Feels Like: 31°
Austin
Clear
41° wxIcon
Hi: 39° Lo: 30°
Feels Like: 38°
Charles City
Clear
41° wxIcon
Hi: 44° Lo: 31°
Feels Like: 41°
Rochester
Clear
34° wxIcon
Hi: 35° Lo: 26°
Feels Like: 27°
Winter is roaring back
KIMT Radar
KIMT Eye in the sky

Latest Video

Image

Gift Quality Book and Bake Sale

Image

Reading Center celebrates grand opening of new building

Image

Christmas by the Lake

Image

Making quilts for those in need

Image

John Marshall girls defeat Lakeville South at home

Image

Lourdes boys hockey falls to Mound Westonka

Image

North Iowa Bulls close out the Barn with a win

Image

Weather Sean 12/7

Image

Weather Forecast Sean 12/6

Image

Making medical cannabis more affordable

Community Events