BREAKING NEWS Minnesota will continue to ease restrictions at restaurants, gyms starting Wednesday Full Story

Dad and newborn daughter unable to fly land at Phoenix woman's home

A Cleveland man and his 4-day-old daughter weren't allowed to board a Frontier flight, stranding the two in Phoenix w...

Posted: Mar 21, 2018 8:56 AM
Updated: Mar 21, 2018 8:56 AM

A Cleveland man and his 4-day-old daughter weren't allowed to board a Frontier flight, stranding the two in Phoenix without a place to stay for several days.

Rubin Swift flew down from Ohio to pick up his baby daughter Ru-Andria who he just gained custody of.

Swift says he spoke with Frontier about what he needed to do to get the baby on the plane, which included a birth certificate and a note from the hospital saying she is clear to fly. Swift showed us all the documentation that shows Banner University Medical Center cleared the girl to travel.

Swift went to the airport with his daughter and got his plane ticket and when he reached the gate they wouldn't let him onboard.

"I asked for my money. They said it would take seven days to get your money back," Swift said.

We reached out to Frontier Airlines about this incident. The airline says that it has a policy where a child has to be at least 7 days old to fly.

Swift says he didn't have any money to stay somewhere or rent a car to drive back to Ohio. He was in a tough spot. But it turns out that Swift has a guardian angel. While his daughter was in the NICU at Banner, he met a volunteer who helped out there, Joy Ringhofer. She helped take care of the baby while at the hospital.

"I was rocking her when her father came in and we sort of made a connection right away," Ringhofer said.

Swift, while out of options and stuck at the airport, called his new friend for help. He was surprised by her response.

"I didn't expect her to say, 'I'm coming to get you and take you home.' So, I'm thinking, 'She is going to drive me back to Cleveland' but she actually brought me to her house and feeding me and making sure my baby is alright," Swift said.

So, he had a place to stay until his daughter was at least 7 days old. It's a story of love and compassion and friendship. It's a bond that both will never forget.

Swift is even calling her the grandmother of his daughter.

Frontier Airlines told Arizona's Family, "To comply with Frontier policy regarding the age of traveling infants these passengers were rebooked on a Frontier flight department on March 20. We also waived any change fees associated with this change so the passenger can travel in accordance with our policy."

Minnesota Coronavirus Cases

Data is updated nightly.

Confirmed Cases: 26980

Reported Deaths: 1159
CountyConfirmedDeaths
Hennepin9099657
Ramsey3351149
Stearns205614
Nobles15775
Anoka152779
Dakota144664
Washington70035
Olmsted68911
Rice5243
Kandiyohi5141
Scott4712
Clay44930
Mower4462
Wright3492
Todd3441
Sherburne2492
Carver2402
Benton1853
Steele1700
Freeborn1590
Blue Earth1490
Martin1355
St. Louis11914
Lyon1012
Unassigned9611
Pine930
Nicollet8811
Cottonwood820
Winona8115
Crow Wing815
Watonwan790
Carlton750
Goodhue736
Otter Tail731
Chisago691
Polk632
Itasca5610
Dodge540
Chippewa521
Morrison480
Le Sueur471
Douglas460
Meeker460
Becker440
Jackson420
Murray410
McLeod410
Isanti360
Pennington300
Waseca290
Mille Lacs241
Rock230
Faribault220
Wabasha200
Swift191
Beltrami180
Sibley170
Brown172
Fillmore171
Norman150
Pipestone130
Kanabec121
Aitkin120
Marshall120
Cass112
Big Stone110
Wilkin113
Wadena100
Pope100
Koochiching90
Redwood70
Yellow Medicine70
Renville70
Mahnomen61
Lincoln60
Red Lake40
Traverse40
Grant40
Clearwater30
Houston30
Hubbard30
Lac qui Parle30
Roseau30
Stevens10
Lake10
Kittson10

Iowa Coronavirus Cases

Data is updated nightly.

Confirmed Cases: 21114

Reported Deaths: 593
CountyConfirmedDeaths
Polk4614140
Woodbury286137
Black Hawk178849
Buena Vista10672
Linn97879
Dallas95226
Marshall91418
Wapello63615
Johnson6198
Muscatine56741
Crawford5512
Tama41129
Scott38510
Dubuque35921
Louisa35011
Pottawattamie31910
Sioux3060
Jasper26917
Wright2210
Washington1968
Warren1671
Plymouth1522
Story1311
Allamakee1204
Mahaska9913
Poweshiek928
Hamilton760
Webster741
Henry732
Boone720
Bremer716
Clarke690
Des Moines681
Taylor660
Clinton651
Guthrie553
Cedar501
Benton431
Cherokee410
Monroe415
Jones370
Shelby370
Osceola360
Jefferson360
Marion350
Dickinson350
Buchanan341
Iowa340
Clayton343
Cerro Gordo331
Madison292
Lee290
Sac280
Davis280
Emmet270
Fayette270
Clay270
Monona260
Harrison260
Hardin240
Lyon240
Winneshiek240
Lucas222
Mills200
Grundy200
Franklin200
Humboldt201
Pocahontas200
Delaware191
Floyd191
Hancock180
Appanoose173
Butler161
Kossuth160
Carroll151
Ida150
Greene150
Keokuk140
Jackson140
Page140
Audubon131
Cass130
Chickasaw130
Howard120
Winnebago110
Calhoun100
Union100
Van Buren90
Adair90
Montgomery92
Adams70
Palo Alto70
Ringgold40
Fremont40
Mitchell40
Worth30
Unassigned20
Wayne10
Decatur10
Rochester
Broken Clouds
60° wxIcon
Hi: 80° Lo: 61°
Feels Like: 60°
Mason City
Overcast
64° wxIcon
Hi: 82° Lo: 64°
Feels Like: 64°
Albert Lea
Broken Clouds
64° wxIcon
Hi: 81° Lo: 65°
Feels Like: 64°
Austin
Broken Clouds
66° wxIcon
Hi: 83° Lo: 65°
Feels Like: 66°
Charles City
Few Clouds
66° wxIcon
Hi: 82° Lo: 62°
Feels Like: 66°
Weekend looks nice
KIMT Radar
KIMT Eye in the sky

Latest Video

Image

Chris' PM Weather Forecast 6/5

Image

Gyms, fitness centers set to reopen

Image

Easing restrictions for MN restaurants and gyms

Image

Charles City vigil for George Floyd

Image

Hawkeye Harvest Foodbank partnership

Image

Next phase of Minnesota reopening

Image

Rental Assistance program for Rochester

Image

IA Care Homes Could Reopen to Visitors

Image

'Color Me Mine' Location Closes for Good

Image

Getting Your Fair Food Fix During the Pandemic

Community Events