BBB: New Scam Targets Cell Phone Users For Money, Personal Information

There is a new identity theft scam making the rounds, including right here in Minnesota.WCCO's Kate Raddatz ha...

Posted: Mar 16, 2018 10:36 AM
Updated: Mar 16, 2018 10:37 AM

There is a new identity theft scam making the rounds, including right here in Minnesota.

WCCO's Kate Raddatz has more on how hackers are using phone numbers to drain bank accounts.

When you request a new password for logging into Facebook or a bank account, you have the option to have a code texted to your cell phone. Now, thieves are using that information to steal your money.

"They basically steal your cell phone number and once they have that, that opens the door to all kinds of things," Dan Hendrickson with the Better Business Bureau of Minnesota said.

The Better Business Bureau put out a warning about a Porting Scam. It's where con artists find out personal information about you before calling your cell phone company. They pretend to be you and say their phone has been stolen.

Then, they can cancel your service, get a new phone and use your information online to reset passwords with a texting code.

"I actually was on the phone with my brother and my phone just completely died," Tina Anderson said.

Tina Anderson from Shakopee was a victim of the Porting Scam in January. She said thieves had canceled her phone, set up a new one and almost drained her bank account within an hour.

"I had to change all of my passwords with all of my credit cards and anything related to my phone," Anderson said.

Tina was able to get a hold of her bank and cell phone company quickly, before more damage was done. The Better Business Bureau says there have been three confirmed cases in the metro area so far.

"Not to panic people but just to let them know what to look out for and what they can do to be proactive to prevent this scam," Hendrickson said.

So what can you do? The Better Business Bureau says the best way to protect yourself is to set up a unique PIN number with your cell phone company in order to make any changes to your account. That way a con artist will have an extra layer of security to get through.

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Ramsey231697
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Dakota105935
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Washington50626
Kandiyohi4541
Clay36623
Rice3652
Scott3462
Wright2401
Sherburne2081
Todd1970
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Carver1612
Mower1501
Steele1400
Martin1245
Blue Earth1121
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Pine850
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Koochiching50
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Lac qui Parle30
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Confirmed Cases: 17227

Reported Deaths: 456
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Woodbury255524
Black Hawk167639
Linn92775
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Dallas84914
Johnson5987
Muscatine54339
Wapello5004
Crawford4772
Tama39023
Louisa3347
Scott3319
Dubuque31916
Jasper25616
Buena Vista2310
Pottawattamie2106
Sioux1990
Washington1798
Allamakee1184
Wright1170
Plymouth1080
Warren1060
Story941
Poweshiek888
Bremer676
Henry611
Clinton601
Boone540
Des Moines531
Mahaska526
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Taylor370
Benton371
Jones360
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Iowa320
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Shelby310
Buchanan310
Clayton303
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Webster271
Fayette260
Hamilton260
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Lee220
Winneshiek210
Davis200
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Floyd181
Jefferson150
Cherokee150
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Delaware140
Humboldt130
Sac130
Greene130
Keokuk130
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Howard120
Hancock120
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Audubon111
Jackson110
Cass110
Ida100
Page100
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Van Buren80
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Emmet70
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Union60
Adams50
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